Shipping policy

Inspire Education Learning Ltd trading as Inspire Education
Trading Internationally
shop@inspire.education
+44 (0)1905 935213
Suite 107, 79 Friar Street, Worcester, Worcestershire, United Kingdom, WR1 2NT

Last updated 12/01/2025

Our goal is to ensure a seamless and transparent shipping process for your convenience and satisfaction. Below are the details of our shipping process.

SHIPPING RANGE

- Countries: We currently ship within the United Kingdom.
- International orders outside of the United Kingdom, please get in touch with us to discuss.
- Future Expansion: Expansion to other shipping areas is being considered.

SHIPPING COSTS

- Within the United Kingdom:

  • Free shipping on all orders over £100.
  • Orders under £100 are subject to a £5.95 + VAT shipping cost.

- International Orders outside the United Kingdom shipping costs will vary depending on the Country.

- No Hidden Fees: All costs are clearly stated at checkout.

ORDER PROCESSING TIME

- Processing Time: Orders are processed within 5 business days, Monday to Friday where stock is available. However, during busy periods, processing times may be slightly longer. We appreciate your patience.

- Last Order Time: 11:00 (GMT+0:00) Greenwich Mean Time (London).

- Weekend Orders: Orders placed on weekends are processed the next business day.

TRANSIT TIME

- Estimated Delivery Time: 1-2 business days.

- Business Days: Shipments occur Monday to Friday.

- Notes: Delivery times are estimates and may vary due to external factors such as weather conditions, transportation issues and stock availability.

SHIPPING PROCESS

- Reliable Courier Services:  We offer standard shipping via Parcel Force for domestic orders. For international orders, we use the most cost effective shipping method without compromising on shipping standards. These methods are subject to change. If you have any query please contact us before purchase.

- Insured Shipments: All shipments are insured. Contact our customer service in case of loss or damage during transit.

- Eco-Friendly Packaging: We strive to use sustainable packaging materials where suitable to minimise our ecological footprint.

TRACKING INSTRUCTIONS

- Tracking Information: After purchase, you will receive an email with tracking information, including the name of the shipping company and the tracking number.

LOST OR DAMAGED SHIPMENTS

In the rare event that your order is lost or damaged during transit, please contact us immediately. We will work with the shipping carrier to resolve the issue and ensure you receive your order as quickly as possible.

CUSTOMS AND DUTIES

For international orders, please note that customs duties and taxes may apply. These fees are the responsibility of the customer and are not included in the purchase price or shipping cost.

CONTACT

If you have any questions about our shipping policy or need assistance with your order, please don't hesitate to contact us.

Website: www.shop.inspire.education
Company name: Inspire Education Learning Ltd trading as Inspire Education
Address: Suite 107, 79 Friar Street, Worcester, WR1 2NT, United Kingdom
E-mail: shop@inspire.education
Contact Form
Phone: +44 (0)1905 935213
Company number: 09843810
VAT Number: 481083591
Customer service: Monday to Friday between 9:00 am to 5:00 pm